Average Reviews:
(More customer reviews)When Dick Schonberger first showed us a glimpse of the research that was going into this book, I could not wait to see "the real thing." This book is, like all his work, an important and major examination of what makes a manufacturing organization excellent. Built from "the numbers', as well as years of observations, Schonberger's work allows anyone - consultant, practitioner, teacher, executive - to understand the critical points at which a group defines its capabilities. HIs comprehensive References and Bilbliography show that he gets around; his overall vision shows that he sees where good process is headed. Read this book for a measured look at manufacturing progress over the past ten years or so.
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